At pokobet.co.uk, your privacy and the protection of personal data are our top priorities. In this policy, we explain which data we collect, why we collect it, and how we ensure your information remains secure.
1. What Data Do We Collect?
While using our website and services, we may process various types of data, including:
- Personal data: name, date of birth, and residential address
- Contact details: email address and telephone number
- Account data: username, password, and profile settings
- Financial data: deposits, withdrawals, payment methods used, and bonus requests
- Technical data: IP address, browser type, device information, and system details
- Usage data: gameplay activity, transactions, logins, and interactions
- Verification data: documents for age and identity verification
2. Why Do We Process Data?
We process personal data exclusively for legitimate purposes, such as:
- Creating, managing, and securing your player account
- Handling deposits, withdrawals, and bonus activities
- Complying with legal obligations (such as gambling and anti-money-laundering regulations)
- Providing customer service and personalized support
- Improving our website and optimizing the gaming experience
- Detecting and preventing fraud, abuse, and security risks
- Sending promotions and bonuses—but only if you have given consent
3. Sharing Data With Third Parties
Your data is only shared when strictly necessary, for example with:
- Payment service providers and banks
- Identity and verification services
- IT and hosting partners
- Regulators and competent authorities, when legally required
We never sell your data to third parties.
4. Your Rights as a User
As a user of pokobet.co.uk, you always have the right to:
- Access the data we process about you
- Have incorrect or incomplete data corrected
- Request deletion of your data, provided no legal obligation requires us to retain it
- Withdraw your consent for data processing
- Object to processing for marketing purposes
- File a complaint with the Data Protection Authority
5. How Do We Protect Your Data?
We apply strict technical and organizational measures to protect your information, including:
- SSL encryption during data transmission
- Secure servers and firewalls
- Access restrictions for employees handling personal data
6. Retention Period
We do not store personal data longer than strictly necessary for our services or as legally required (such as for administrative and tax purposes).
7. Contact
Do you have questions about this privacy policy or wish to exercise your rights? Feel free to contact us using the details found in the Imprint on pokobet.co.uk.
Email: info@pokobet.co.uk